FAQ

• Q: HOW FAST IS YOUR SHIPMENT?
  A: we will ship within 24 hours on working days by DHL/Fedex /DPEX express, 3-5 working days to US Canada, 3-5 working days to European countries, 5-10 days to South Africa.

• Q: HOW LONG CAN THIS HAIR LAST?
  A: This hair is 100% natural human hair, cuticle aligned, with proper care you can use it for more an one yea.

• Q: Why do I need a verification code for credit card payment?
  A: When paying, you need to fill in the verification code. This is for everyone's payment security and to prove that we are a regular merchant that has been reviewed by the bank.

• Q: WHAT' S YOUR RETURN POLICY?
  A: 30 days no reason to return even used!

• Q: IS THE WEBSITE LEGALLS
  A:Our website has been registered for more than 10 years, and the Tuneful trademark has been registered in the United States. You can totally trust us

• Q: CAN I RESTYLE THE HAIR?
  A:All of our hair is 100% human vrigin hair,so it is definitely that you can restyle the hair by yourself,like using straighten iron (don't apply a very high heat,it will damage the hair.),no problem.

   

• Q: What material is the hair made of?
  A: We guarantee that the material of the hair is 100% human hair

   

• Q: DO YOU DO DROP SHIPPING CUSTOMIZED LABEL AND PACKAGE
  A: Yes please kindly contact us. Email: support@tunefulhair.com